Terms & Conditions
These terms and conditions apply to the use of "Strabo", provided through our website, that allows you to connect financial accounts in one dashboard and visualises your account information to help you better understand your financial situation ("The Service").
The Service is provided by Strabo Financial Ltd, a company registered in England & Wales (registration number: 12585284), registered at 27 Old Gloucester Street, London, WC1N3AX ("Strabo","we","us","our").
You can contact us anytime for any further information by sending an email at firstname.lastname@example.org
Strabo allows you to connect your financial accounts into one dashboard, and visualises your account information to help you better understand your financial information ("The Service")You can access the Service through our websiteThe Service is a read-only service as of the date of this Agreement.
By using the Service, you warrant that you are at least 18 years of age
Creating a User Account:
To use the service, you will need a Google or an Apple account. We do not create user profiles and store such information as personal details, contact information, username(s) and password(s). We use Google Firebase to authenticate users with their Google or Apple Account. The governing policy can be found here:
We assign and store a unique identifier for each authenticated user account, to link with the respective personal accounts, to help us in the provision of the Service
Connecting Personal Accounts:
We rely on our Trusted Partners, Plaid Inc. ("Plaid"), Yodlee Inc. ("Yodlee"), and Zabo Inc. ("Zabo") for the provision of the Service. (You can find out more information about these partners on their respective websites). Our partnership with Plaid is limited to an Account Information Service Provider (AISP), whereby we only aggregate your financial information. We do not initiate payments on your behalf as of the date of this Agreement. For the provision of the Service, you give your consent to provide your Personal Account login details to our Trusted Partner, who will then automatically download your personal account information securely through their proprietary APIs. Our Trusted Partner will continue to do so until you withdraw your consent. By agreeing to the terms and conditions you grant to us and our Trusted Partner a royalty-free and non-exclusive license to the information in your personal accounts for the provision of the Service, which is visualised in a dashboard on the website.
You agree that we will be entitled to disclose your identity and information relating to your Personal Account(s) to third parties if we are required to do so by any applicable law or court order. By using the Service, you confirm that you are the legal owner of all the personal information in your Personal Accounts and that you have the authority to appoint, and do appoint, our Trusted Partner as your agent and grant a limited power of attorney to access and retrieve such information on your behalf.
Privacy & Cookies
Your Use of the Service:
You agree to ensure that you access the Service as permitted by law, and do not interfere with or damage (including attempting to do the same) our Service by using a method not listed in the terms of the Agreement. You may access the service from a third-party web browser (such as Chrome, Safari, Edge, Firefox) and must not attempt to use any engine, software, tool or mechanism (including but not limited to spiders, crawlers, bots, scrapers) to navigate the Service. You must not alter or modify (including attempting to do the same) the visualised dashboard after the provision of the Service in any way or form, including but not limited to altering the content and the code. You must not inaccurately imply any associations with the Service and Strabo. You must not transmit any file, including but not limited to, viruses, worms, trojan horses, or any other malware to interfere with the provision of the Service.
Please do not provide any unsolicited information regarding the Service to Strabo unless explicitly requested by Strabo with proper feedback gathering mechanisms. You agree that such unsolicited information may be used in the development of the Service and other areas deemed necessary by us without any liability or payment to you.
For the provision of the Service, we may use Third-Party websites, applications or features ("Third-Party Services"). We do not control Third-Party Services and you acknowledge and agree that your use of Third-Part Services is at your own riskWe assume to liability for the operation of Third-Party Services, and will be not liable for any loss or damage that arises from such use of Third-Party Services.
You agree that your use of the Service and content (including that of third parties) included in or accessible from the Service is at your own risk. You agree that the service is provided on an"as is" and"as available" basis.
Strabo and its Trusted Partners disclaim all warranties of any kind as to the Service and content (including that of third parties) included in or accessible from the Service. We and our Trusted Partner make no warranties that the Service will meet your requirements; the Service will be uninterrupted, timely, secure, or error-free; the results that may be obtained from the use of the Service will be accurate or reliable; the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations; or any errors in the technology will be corrected.
Strabo is not developed to meet your individual needs, it is your responsibility to ensure that it meet such requirements. Strabo provides the Service for domestic and private use. You may not use the Service for any commercial, business, or resale purposes and we have no liability to you for any loss of profit, loss of revenue, loss of business, business interruption, or loss of business opportunity. All information and content made available through the Service is not financial advice, and Strabo is not a Financial Advisor. You are responsible for making your own decisions by using your own judgement and seeking professional advice. We and our Trusted Partners do not in any way limit our liability for: Fraud and fraudulent activities; Loss of profits and goodwill; any statement or conduct on or via the Service by any third party; loss of data which is caused by factors other than negligence or breach of statutory duty on the party of us or our Trusted Partner; the acts or omissions of the providers of your Personal Account(s);the cost to you of obtaining goods or services as substitutes for the Service; or any other loss or damage suffered by you in connection with the Service.
You agree to protect and fully compensate our Trusted Partner and us and our affiliates from any and all third party claims, liability, damages, expenses and costs (including, but not limited to, reasonable solicitors’ fees) caused by or arising from your use of the Service, your violation of these Terms or your infringement, or infringement by any other user of your account, of any intellectual property or other right of anyone.
Changes to the Agreement
We may change the terms of this agreement at any time, and all such changes will be posted on our website. Some reasons to make changes to the Agreement may include but not limited to; introducing new services; withdrawing some services; account for developments in technology, security & industry norms; and change in legislation.
The date on the Agreement states the time of the last revision to the terms of the agreement. You hold the right to stop using the Service if you do not agree with any changes to the terms of the Agreement.
Terminating the Agreement
We may at any time terminate the Agreement with you: if you breach any of the terms of this Agreement; if you act in a manner inconsistent with the terms of the provision of the Service; if we in our sole discretion believe we are required to do so by law. You may at any time terminate the Agreement with us by sending us an email to email@example.com with your details.
Enquiries & Complaints
If you have an enquiry or complaint about the Service, or simply wish to get in touch, you should contact us via our email firstname.lastname@example.org. In the event that you have a complaint we cannot settle, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Further information about the FOS is available from their website https://www.financial-ombudsman.org.uk/
You may also submit a dispute for online resolution by using the European Commission Online Dispute Resolution Platform at https://ec.europa.eu/consumers/odr/
Thank you for using Strabo